Tasks

Hand off actual tasks to your AI agent

Not a drafted reply — the whole job. Lanten reads the message, works out what needs doing, proposes a plan across email, WhatsApp and your CRM, and runs it when you approve. You stay in control of everything that gets sent.

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The plan Lanten proposes before anything is sent, with an Approve button

What a plan looks like

01

A plan for every inbound message

Reply to the tenant, log the request in your CRM, message the contractor — each step shown, each step approvable on its own. Approve the lot, or edit one and approve the rest.

A multi-step instruction typed into Lanten, in an agent’s own words
A drafted reply with the facts that came from the record marked

02

Drafted from the record, not just the thread

“Jas from Patel Plumbing fixed that boiler in March” — because the plan can see the maintenance history, the landlord’s pre-approval limit and the tenant’s previous messages.

03

People send, AI drafts

Email and WhatsApp steps pause for your approval; CRM steps complete on approval. Nothing goes out without a click from your team. Ever.

Outbound steps held, waiting on one Approve
A plan revised in plain words: a contractor swapped, the landlord added

04

Ask for a different plan

Not quite right? Tell it — “use the other plumber”, “make it firmer”, “add the landlord” — and it comes back with a revised plan, in your voice.

Drafts that sound like you

Lanten learns your tone from the replies you’ve already sent and adjusts it for who you’re writing to. See the Shared inbox page →

Lanten inbox: email and WhatsApp conversations together in one list

See it working on your own inbox

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