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Lanten vs
Lettie and Lanten are both built for UK letting agents, and both use AI on the same pile of tenant, landlord and contractor messages. The difference is who’s in charge. Lettie is an AI property manager: it takes the maintenance request, triages it and deals with it. Lanten is your team’s inbox: it drafts the reply in your voice, proposes the plan, and does the CRM work once you’ve pressed send. This page is our honest attempt at the difference.
The short version
One replaces the property manager. The other makes them faster.
You want to hand tenant comms and maintenance to an AI and take a person out of the loop. Fewer property managers per door, tenants dealt with automatically, and you’re comfortable with an assistant speaking for the agency without a human reading each reply first.
You want to keep your property managers and give them back their afternoons. Every email and WhatsApp drafted in their voice, the job logged in Street or Acquaint when they approve it, and sales and lettings in the same inbox — not just the PM side.
Side by side
Based on Lettie’s published features and pricing as of September 2026. If we’ve got something wrong, tell us and we’ll fix it.
Lanten is the best Lettie alternative for agencies that want AI without handing over the keys
The same speed on maintenance. A person still signs it off.
Lanten drafts, plans and pre-fills. Your property manager reads it, tweaks it if they want, and presses send. Tenants and landlords still hear from a person they know — one who now replies in minutes.
Lettie covers lettings and property management. Lanten covers those plus sales, valuations and applicants — the same shared inbox, the same tags and tasks, for everyone in the office.
Lanten reads the Street or Acquaint record before it drafts and writes back on approval. Nothing lives in a second system; your CRM is still the truth.
Where it actually matters
Three questions to ask before you pick.
Lettie’s pitch is fewer people per door. Lanten’s is the same people, three times faster, still accountable for what goes out. If the goal is to shrink the PM team, Lettie is aimed at that. If the goal is to stop the PM team drowning, that’s Lanten.
With an autonomous agent, the tenant has already received the wrong answer — about a gas safety visit, a deposit, a Section 21. With Lanten, the draft was wrong and the property manager fixed it before it went. In lettings, the cost of a bad reply is high enough that we think the approval step is worth it.
If you’re a pure PM firm, Lettie’s narrower scope may be exactly right. If you’re an agency with sales, lettings and management under one roof, Lanten is the only one of the two that handles all of it — in one inbox the whole office shares.
