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Lanten vs
Nesti and Lanten are both built for UK letting agents, and both use AI on the messages coming in. Nesti is an AI lettings assistant: it picks up applicant enquiries the moment they land, answers them and books the viewing, without a negotiator touching it. Lanten is the inbox your whole team works in — applicants, tenants, landlords, contractors — drafting every reply in your voice for you to approve, and doing the CRM work behind it. This page is our honest attempt at the difference.
The short version
One handles the applicant. The other handles the agency.
Your bottleneck is the front of the lettings funnel — enquiries piling up, viewings booked too slowly, applicants lost to the agent who replied first — and you’re happy for an AI assistant to run that first conversation end to end.
Your bottleneck is the inbox itself — every team member, every channel, every stage of a tenancy. You want the reply drafted, the job logged in Street or Acquaint, and a person still pressing send, on applicants and on everything after them.
Side by side
Based on Nesti’s published features and pricing as of September 2026. If we’ve got something wrong, tell us and we’ll fix it.
Lanten is the best Nesti alternative for agencies that want one inbox, not a bot in front of it
Fast on applicants. Just as fast on everyone else.
The enquiry lands, the reply is drafted with the listing details and viewing slots, the negotiator presses send. Minutes, not hours — and the applicant hears from the person they’ll meet at the door.
Referencing, move-in, the first maintenance request, the renewal, the landlord’s questions. Nesti’s job is done at the booking. Lanten’s inbox carries the whole tenancy, and the whole team.
Lanten reads the Street or Acquaint record before it drafts and writes back on approval — applicant notes, viewings, tasks. Nothing lives in a second system.
Where it actually matters
Three questions to ask before you pick.
If applicants are going cold because nobody replies for six hours, an autonomous assistant fixes that directly and Nesti is built for it. If replies go out fast but the property managers are drowning, a lead bot doesn’t help — that’s the inbox, and that’s Lanten.
Some agencies are fine with it; applicants mostly want a viewing slot. Others have built their name on being reachable. Lanten keeps a named person on every message and makes them fast enough that the bot isn’t needed.
Yes. Nesti in front of the portals, Lanten in the inbox, and some agencies will. But if you want one system and one bill, Lanten handles the applicants too — with your name on the reply.
