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Street, inside every email and WhatsApp
Lanten reads your Street account so the property, tenancy, landlord and maintenance history sit beside every conversation — and writes back to it when you approve an action. Live now, and our deepest integration.
Context
What Lanten shows you from Street
Matched automatically from the sender, the property mentioned, or the thread — including forwarded emails.
Address, managed or let-only, tenancy dates, rent — and which of a landlord’s properties this conversation is actually about.
Tenant, landlord, applicant, contractor or permitted occupier, with their Street roles, so you know who you’re talking to before you read the message.
Open and closed jobs on the property, who did them and when — so “the boiler again” means something.
Gas safety, EICR and EPC dates from the record, surfaced when a message touches them.
For sales teams: the applicant, the offer and the viewing, alongside the enquiry they came in on.
Related conversations across senders — the contractor’s job thread shown on the tenant’s chase.
Sync
Every email and WhatsApp, on the Street record
Turn on sync and every conversation — inbound and outbound, email and WhatsApp — is logged as a note against the matching property, person, tenancy, sales applicant, maintenance job or enquiry in Street. The whole history of a tenancy lives in one place, whoever handled it and whichever channel it came in on.
Switched on per mailbox from Integrations, with separate controls for each record type.
Actions
What Lanten writes back to Street
Every action is suggested from the conversation, pre-filled, and waits for your approval. Nothing is written to Street without a click.
Sample data. Actions available depend on what Street’s API supports for your account.
Setup
Connected in about five minutes
One API key for the whole agency. No developer, no Street support ticket. Step-by-step guide in the help centre →
Settings → Applications → create app, with the Open API scope. Street shows the token once — copy it.
Integrations → Street. Lanten checks the connection and pulls your properties and people.
Turn on email sync for the mailboxes and record types you want, or leave it off and use the actions only.
Not on Street? Acquaint is live too. Alto, Reapit, Arthur and MRI are next.
