Damp & mould, on the clock for Awaab’s Law

A mould report with a child’s asthma in the mix. Lanten flags the compliance clock, drafts a careful reply and raises an urgent, correctly-categorised work order.

The email you receive
Mould in the bedroom getting worse
SJ
Sarah Jones
To: You
Today 09:14

Hi,

There’s black mould spreading on the wall behind our bed and it comes back faster than I can wipe it.

My son’s asthma has been bad with it. Can someone look please?

Thanks,
Sarah

Lanten co-pilot in your email
Apps
SJ
Sarah Jones
Tenant · 14 Oakfield Rd
View in Reapit
TenancyAST · renewed Jan 2024
Rent£1,650 pcm · up to date
LandlordNeil Patel
Occupants2 adults · 1 child (asthma)
Gas safety (CP12)Valid to Mar 2026
SUGGESTED ACTIONS
Reply to Sarah Jones

Hi Sarah — thanks for flagging this, we’re treating it as urgent. I’ve lined up Damp Doctor (one of our approved contractors) to assess; they’ll be in touch to arrange access. We’ll keep you posted, and do let me know if it worsens in the meantime.

Create work order in Reapit
Property14 Oakfield Rd
IssueDamp & mould · category 1
ContractorDamp Doctor
PriorityUrgent · Awaab’s Law
Household context that changes everything: a child with asthma makes this urgent under Awaab’s Law.
The assessment request you’ve already sent is linked right here.
Categorised as damp & mould from the start — so the compliance clock is tracked, not discovered later.

…and any other use case you can imagine

These are just examples. Lanten’s agent has access to the same tools you do — your inbox, your CRM, your contractors and your templates — and suggests whatever it thinks is best for the email in front of it. It learns from the actions you take, so its suggestions get better the more you use it.