ROI Calculator
See how much time and headcount Lanten saves your agency.
Everything you want to know
How does Lanten handle tenant maintenance requests?
Lanten connects to WhatsApp, email, your website and phone lines to automatically triage incoming maintenance issues. The AI guides tenants through troubleshooting, resolves simple problems, and creates complete contractor-ready tickets when a visit is needed.
What makes Lanten different from Fixflo or other maintenance portals?
Unlike traditional portals, Lanten doesn’t require tenants to log in or download anything. All communication happens through channels they already use, while the AI collects every detail, eliminates back-and-forth, and coordinates contractors automatically.
Does Lanten reduce unnecessary callouts and contractor costs?
Yes. Lanten resolves a large percentage of issues through guided self-diagnosis and step-by-step troubleshooting. When a contractor is required, they receive full information upfront, preventing wasted visits and improving first-time fix rates.
Can contractors and tenants communicate directly through Lanten?
Lanten removes the need for property managers to relay messages. Contractors receive a work-order link and can call or message the tenant directly through the system, or propose visit times that match availability.
Is Lanten secure and compliant for property managers and landlords?
All data is encrypted, stored securely in the UK, and processed under industry-standard privacy controls based on GDPR requirements. Lanten keeps a full audit trail of every message, ticket, update and issue history for complete transparency and compliance.