Lanten is the #1 Fixflo alternative, built for the AI-era.

Fixflo and other repair portals were a huge step forward when they launched in 2013 – a structured way for tenants to report repairs online. But the world has moved on. Tenants live in WhatsApp and email, not in web forms, and nobody wants another login or password.

Lanten is AI native, and built for the message-first era. Tenants simply email or WhatsApp. AI asks the right questions, collects photos and videos, and creates a structured ticket in ready for your team and your existing systems. No portals, no training, no chasing – just clean tickets and faster resolutions.

Lanten vs Fixflo

The world has changed — the tools haven’t.

Free trial
Yes – instant sign-up, 7-day trial.
No public free trial.
Price
From £0.40/unit/month, no platform fee, unlimited AI included.
~£0.83/unit/month for similar tier + £50/month platform fee, no AI.
Tenant experience
Tenants simply message on WhatsApp or email. No portals, no logins, no forms.
Tenants must go through a web portal or multi-step online form, which is frustrating and prone to error.
Contractor experience
Contractors don’t need an account — they receive jobs via WhatsApp/email, reply with availability and quotes directly.
Contractors must log into Fixflo (portal or app) to view jobs, update status, upload evidence, and manage communications.
Contractor marketplace
No marketplace — you keep full control and use your own trusted contractors.
Has a paid contractor marketplace for sourcing external trades from £0.30/unit/month.
Setup time
Live in under 10 minutes — connect WhatsApp + email, upload units, done.
Requires portal configuration, templates, onboarding, and contractor setup.

Lanten is built for modern day property managers.

AI-Driven Issue Resolution

Lanten handles tenant messages instantly, guides them through smart troubleshooting, and resolves simple issues on the spot — before they reach your team.

Perfect Structured Tickets

If the AI can’t fix it, Lanten builds a complete, contractor-ready ticket with diagnostics, photos, availability and priority — automatically.

Smart Contractor Routing

Lanten sends work orders to your preferred contractors, connects them with tenants for quick call fixes, or schedules visits that match tenant availability.

The Foundations of Effortless Maintenance

The Foundations of Effortless Maintenance

Multi-Channel Intake

Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.

Multi-Channel Intake

Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.

Multi-Channel Intake

Capture maintenance requests from WhatsApp, email, your website, and phone — all in one unified stream.

Automatic Updates

Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.

Automatic Updates

Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.

Automatic Updates

Keep tenants, landlords and contractors informed with real-time status notifications at every step of your flow.

Full Issue History

See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.

Full Issue History

See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.

Full Issue History

See every past issue, fix, and conversation for each unit so the AI and your team never start from zero.

Property Health Insights

Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.

Property Health Insights

Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.

Property Health Insights

Understand & flag recurring issues, high-risk units, and where preventive action could save time and money.