For landlords

Real-time maintenance visibility for your portfolio.

If your letting agent uses Lanten, you get a live view of every maintenance issue across your portfolio, the moment it’s reported. You know what’s happening, you know what it’s likely to cost, and you know your tenants are being looked after — without lifting a finger.

Refer Lanten to your agent

Anchor Way Properties 4 units

Unit 12 · ground floor healthy

Unit 14 · 1st floor healthy

Unit 22 · 2nd floor 1 active

Unit 24 · 2nd floor healthy

£140 plumbing quote awaiting your approval — one tap to OK or query. You see every cost before it’s committed.

The problem

You usually find out too late.

Most landlords find out about a problem when it has already become a complaint. The boiler that went down last Tuesday only surfaces in your inbox a week later, after three frustrated messages from your tenant and one terse update from your agent. By the time you know, the goodwill is already gone — and possibly the tenant.

What you get

Visibility, happier tenants, less risk.

Instant visibility

Every issue across every property, on one dashboard. You see it the moment a tenant reports it — diagnosis, photos, contractor’s quote, status, resolution. No more "let me check with the agent and get back to you."

Happier tenants who stay longer

Tenants don’t expect things never to break — they expect to be heard quickly, taken seriously, and kept informed. Lanten does all three by default. Tenants who renew, properties that don’t sit void.

Less risk of fines and disputes

The Renters Rights Act tightens response-time rules around disrepair. Lanten gives you the audit trail, response times, and documented action that protect you in the cases that matter — including damp, mould, and other prescribed hazards.

How it works

Already paid for by your agent.

You don’t sign up for Lanten directly. Lanten is the tool your letting agent uses to manage maintenance — and as a landlord with that agent, you get the dashboard included.

When a tenant reports an issue, Lanten triages it, gathers photos and details, and assigns a contractor. You see all of this happening live. For anything above your pre-agreed approval threshold, you’re prompted to approve the cost. For everything else, the system handles it end-to-end.

Reports, costs, and audit logs are exported on demand for accounting, insurance, or any future legal matters.

Compliance

Built for the Renters Rights Act era.

The shift in landlord obligations is real. Slow response times, informal record-keeping, and "I’ll get round to it" maintenance habits are being replaced by a regulated environment with hard timescales and meaningful penalties — particularly around damp, mould, and structural hazards.

Lanten was built with this shift in mind. Every issue is logged from the moment it’s reported. Every action — acknowledgement, diagnosis, dispatch, completion — is timestamped. If a tenant ever escalates a claim, or a council ever asks for evidence, you have a complete, time-stamped record. The work to comply is already done.

Frequently asked

Common questions, straight answers.

No. Lanten is paid for by the letting agent and included in your management service. You get the dashboard, the visibility, and the audit trail at no extra cost.

Not directly. Lanten is sold to letting agents who manage portfolios. If you’d like your agent to consider Lanten, ask them to get in touch — most agencies are looking for ways to improve their service to landlords, and we’re happy to walk them through it.

Everything from a dripping tap to a full boiler replacement. Lanten triages every issue, handles routine work end-to-end, and escalates anything that needs human judgement to your agent.

It gives you immediate response times, full audit trails, and structured handling of the prescribed hazards (damp, mould, and others) that the Act focuses on. The compliance evidence you’d need in a worst-case scenario is generated automatically as part of normal operations.

Yes. You and your agent can set a threshold — for example, any work above £150 needs your approval. Below that threshold, Lanten dispatches the contractor and gets the job done. Above it, you get a notification and approve with one tap.

Yes, on jobs above your approval threshold. Below it, the agreed contractor schedule applies and you see the cost when the job is logged.

Yes. Every property has a complete maintenance history — every issue, every cost, every contractor, with photos and timestamps. Useful for accounting, insurance claims, and decisions about whether to upgrade or replace.

No. Lanten makes your agent better at maintenance. Your relationship with your agent doesn’t change — they’re still managing your properties, finding tenants, and handling the rest of the service.